Welcome to Ayvens Carmarket!
Would you like to find out more about how Ayvens Carmarket works? Don't panic, you've come to the right place. We'll explain everything.
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I’m New Here – Show Me How It Works

A Guide on how to Get Started with Ayvens Carmarket

1 - Register & Get Verified
Buying used vehicles at Ayvens Carmarket is easy - You just need to register your company following the steps below:

✅ Provide company details & VAT ID.
✅ Complete KYC verification for approval.

✅ Set up your payment methods for transactions.

Send out your registration clicking in the button below and have access to quality used cars for sale on Auctions and Tenders.
2 - Understand How Buying Works
Ayvens Carmarket offers used cars for sale, all of which undergo detailed inspections and have full maintenance histories.
After logging into your account, you can purchase cars through three different methods: auction, tender, and fixed price: 

- Auction: buyers can participate in auctions by placing manual or automatic bids online, with the highest bid winning the vehicle.
-Tenders, buyers submit closed bids, and the best offer to award the vehicle.
- Fixed price: instantly purchase a vehicle at a fixed price.

Want to know more about the sales of used cars?
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3 - Buy internationally
Once you've registered on the platform in your country, you can log on to the site to register in other countries and access more sales.

To buy internationally, you need to provide export documents, starting with the CMR stamped and signed. In some countries, other documents may be required such as the Transport Declaration and the Entry certificate.

To offer you the best possible experience on Ayvens Carmarket, we also put in place an International Service Center that will accompany you for trader registration and KYC and multi language customer support.

Explore Our Used Cars

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Quick Access to Used Car Sales, Auctions & Contact Us

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📅 Sales Calendar & Live Auctions
Monday: Auction (10AM-10PM)
Tuesday: Tender (12-2PM)
Wednesday: Private auction
Thursday: Auction (10AM-10PM)
Friday: Tender (12-2PM)

ℹ️ Useful Information

AFTER SALE & DOCUMENT

After each sale, you will receive an email within 24 hours to confirm whether your bid on a vehicle was successful. Upon confirmation, you will receive a payment notification and/or purchase order/proforma/invoice. Payment for the car must be made within 5 working days.

Once we receive your payment, you will get an email confirming the receipt of your payment and containing your pick-up authorization. You must pick up the car within 5 working days. For export sales, the pick-up must be completed within 10 working days. You need to declare your transporter and contact the compound at least 48 hours before the pick-up. You must send all required export documents to cmrisc@ayvens.com. The certificate of conformity will be given to you with the vehicle documents on the day of collection.

CLAIMS

All complaints must be declared through the Contact Us form of Ayvens Carmarket within 3 working days after delivery or pick-up. You will need to provide the required information and documents: the claim description, proof of transport/pick-up mentioning the delivery date and vehicle conditions, and specific vehicle information and pictures.

The pictures should include the odometer reading, the entire vehicle with the registration plate or VIN number clearly visible, and two photos per damage (global view and zoom). Additionally, you will need to provide a quote issued by a qualified independent party within 10 days after the opening claim date for the treatment of the case.

If the information and documentation are not provided on time, the initial declaration will be closed and will not be subject to any compensation. The customer service will then analyze your request and contact you to provide a conclusion within 5 working days after your complete request.

📞 Need Help? Contact Our Expert Team

If you have any questions, you can contact us at this number:

+49 5163 9896-275.